Catalogue: Brass Typestyles
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Authenticity of customer reviews
Each review is checked for authenticity before it is published, ensuring that reviews only come from consumers who have actually purchased/used the reviewed products. Since Feb 01 2022, we have been using the features of our store system to collect product reviews. Each rating is manually checked by us before publication and only released after successful verification that the customer has actually purchased the product (comparison of the rating with the order history in our merchandise management system). Until Jan 31 2022, we collected product ratings via the external provider Trusted Shops. Here, individualized links were transmitted to the respective consumer after completion of an online order, which led to an online rating form and ensured that access to the rating function was only granted to consumers who actually purchased the product.
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